- How do I contact Snowball Glacial for help?
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You can reach us via email, live chat or phone! You can find all of our contact details here.
- Do you have any retail locations?
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We do not have a retail location currently, but keep an eye out for locations that will be carrying our products!
- Where does Snowball Glacial Clay/Mud Come from?
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Snowball Glacial Mineral Mud is meticulously and sustainably hand-harvested from the renowned Drook formation. Stretching across a narrow strip from Mad Rock, Bay Roberts to the majestic Holyrood Horst, this extraordinary geological formation holds the key to our exceptional mud. The Dormant Holyrood Horst, adorned with mesmerizing pink feldspar and granite rock, once stood as a volcanic ridge to the east. It played a crucial role in the formation of our mineral-rich mud.
Through a remarkable series of massive continent-splitting eruptions and erosion of the volcanic terrain, abundant sediment was deposited, eventually filling and creating an intervening ocean base. This captivating process gave birth to the remarkable treasure we know as Snowball Glacial Mineral Mud. Carefully harvested and harnessed, this precious mud carries the legacy of ancient geological events, now ready to bestow its benefits upon your skin.
- What are benifits of Mud Masks and other Glacial products?
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Snowball Glacial Mineral Mud boasts a remarkable composition of over 30 major and trace elements. Magnesium, Manganese, Copper, Strontium, Silver, Calcium, Sodium, Potassium, and Iron are just a few of the benefactors renowned for their positive impact on the skin. Embrace the potency of these elements as they work harmoniously to elevate your skincare routine to new heights.
Unlock the secret to healthier, more vibrant skin with Snowball Glacial Mask, and let the remarkable benefits of glacial mineral mud reveal your skin's true beauty. Embrace this transformative experience and treat yourself to the radiant complexion you deserve.
- How is your glacial clay/mud superior to other mud products
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Discover the unparalleled quality of our glacial clay, the epitome of mineral-rich and odor-free mud available in the market. Sustainably hand-harvested in the breathtaking region of Brigus, Newfoundland and Labrador, Canada, our clay originates from the renowned Drook formation. This geological marvel extends along a narrow strip, stretching from Mad Rock, Bay Roberts to the majestic Holyrood Horst.
The Dormant Holyrood Horst showcases captivating pink feldspar and granite rock formations, once serving as a volcanic ridge to the east. Through the colossal eruptions and erosion of the volcanic terrain, abundant sediment was transported, filling an intervening ocean base. This captivating process contributed to the creation of the extraordinary Drook Formation, characterized by green silicious siltstone, sandstone, and silicified tuff—consolidated volcanic ash.
Compared to other muds commonly used in skincare, our glacial mud stands as an exceptional source of minerals. Resembling the color, particle size, and macro minerals of Dead Sea Mud, it surpasses expectations. However, the significant differentiating factors lie in its freshwater origin and absence of odor. Unlike most Dead Sea muds, our glacial mud does not necessitate desalination or deodorization, as it retains its natural purity and does not require the removal of trace minerals through washing.
- Are your products certified organic?
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While we don't have a "certified organic" label for our mineral-based ingredients like clay and water, we prioritize sourcing certified organic and sustainably harvested ingredients whenever we can. Our commitment to using high-quality, responsibly sourced ingredients shines through in our product formulations. Rest assured that all of our products are primarily mineral-based, ensuring a natural and effective skincare experience. We believe in transparency and want you to feel confident in the ingredients we use to create our exceptional products.
- Are your products vegan?
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Yes, all of our products are vegan! And we are proud of it!
- Are your products cruelty-free?
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Yes, all of our products are cruelty-free and have never been tested for safety on animals.
- Can I change an order after it’s been placed?
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As soon as you place your order we get working on it right away. This means we are unable to make any changes or modifications to an order after it has been placed and confirmed. Please feel free to contact us with any questions you might have and we will do our best to help.
- What methods of payment do you accept?
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We accept all major credit cards including MasterCard, Visa and American Express. We also offer payment through ApplePay, GPay and ShopPay.
What currency will I be charged in?
You will be charged in Canadian dollars (as we are based in Canada), however your local currency exchange rate will be applied by your credit card company when the payment is processed. - Do you sell gift cards?
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Yes we do! You can find all of our Gift Card options here. The gift card will be emailed to you after purchase and is then available to print, forward or email to someone as a gift.
- Do you offer free shipping on orders?
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Yes, we offer free shipping on orders to Canada or the US over $70 CAD (~$60 USD).
- Do you deliver outside of Canada?
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Yes, we deliver worldwide from our workshop in Newfoundland, Canada.
- How can I track my order?
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Once your order has been shipped from our workshop you will receive an email with your parcel’s tracking information.